Community Services Metrics

Definition: Services provided by organizations to support pets and people in our communities.

Definition: Animal is not processed as an intake due to programs in place to keep the pets with their families or return them to their home/colony.

1.  Trap-Neuter-Return (TNR): Animals not included in intake, already or altered after trapping, and returned to capture location.

2.  Return-to-Owner in the Field: Stray animals returned to their owner prior to intake.

1.  Behavioral Consultation

Definition: Owned animals receiving behavior consultation in-person, by phone or online. Limited to this definition: Consult is provided as free or low-cost community service.

2.  Group Training

Definition: Owned animals receiving training in a group setting. Limited to this definition: training provided as a free or low-cost community service. Training classes can be provided directly by an organization or indirectly with a voucher for a private business.

3.  Private Training

Definition: Owned animals receiving training in a private setting. Limited to this definition: Training provided as a free or low-cost community service, not all training classes provided by an organization.

4. Behavior Modification Program

Definition: Owned animals receiving behavior modification in a private setting. Limited to this definition: Training provided as a free or low-cost community service, not all training classes provided by an organization.

1.  Microchipping an/or Collar with ID tags

Definition: Animals receiving insertion of microchip an/or application of long-wearing collar with identification, as well as registering microchip/recording identification

2.  Spay/Neuter for Owned Animals

Definition: Owned animals receiving spay/neuter services. Trap-Neuter-Return is not counted here.

3. Wellness/Preventive Medical Care 
Definition: Routine preventative care provided to healthy pets and/or same treatments provided to mildly affected pets (vaccinations, routine deworming, flea tick treatment, heartworm preventative etc.) 

4. Sick Animal Care/Basic Veterinary Care 
Definition: Minor medical or surgical care provided to pets with a condition requiring a single course of treatment (i.e. dentistry, tooth extraction, minor heartworm disease, routine skin allergy, ear infection, etc.) 

5. Sick Animal Care/Advanced Veterinary Care 
Definition: Animal presents with illness as complaint and illness requires more than routine preventative medical care or surgical care to address. Condition requires ongoing or chronic care, or hospitalization to prevent death/disability. (i.e. fractures, chronic diarrhea, URI, parvo, diabetes, cancer, etc.) 

6. Owner Intended Euthanasia 
Definition: Limited to this definition: Owner makes an appointment with the shelter to euthanize their animal due to a medical or behavioral condition OR owner selects euthanasia as the best treatment option after consultation with a veterinarian. OIE provided to pets received at intake OIE is not counted here.  

1.  Pet Food 
Definition: Animals receiving pet food through pet pantries or similar services 

2.  Pet Supplies 
Definition: Animals receiving leashes and collars, cat carriers, or other supplies  

3.  Grooming 
Definition: Animals receiving grooming services 

4.  Temporary Housing for Owned Animals 
Definition: Animals receiving temporary short- or long-term housing WITHOUT their owner 

5.  Temporary Housing for People and Animals  
Definition: Animals receiving temporary short- or long-term housing WITH their owner  

6.  Other Pet Retention Services 
Definition: Animals receiving other support not captured above (i.e. fence repairs/builds, dog houses, pet deposits) 

7. Rehoming Support 
Definition: Animals receiving rehoming assistance outside of the owner relinquishment or other shelter/rescue intake