If your account status is showing “registered” it means that your account has been created but the authorized user on your account needs to agree to the SAC Participant Agreement. Contact us at info@shelteranimalscount.org and we will send an email to the authorized user on your account. You can find this user on your account’s profile page near the bottom. If the authorized user needs to be updated please contact us with those details (name, title, email) and we will update it for you and then send the email to confirm your account.